Contact
If you have questions or issues, contact us anytime.
Contact Information
Response time
Weekdays: 2-4h · Weekends: within 24h
Languages
Korean · English
Common Inquiries
Technical issues
Conversion failures, upload errors, download/ZIP issues
How-to questions
Supported formats, file limits, quality/resolution
API & billing
API keys, credits, webhooks, usage questions
Feature requests
Workflow improvements, UI/UX feedback, new features
What to Include
Sharing these details helps us diagnose and respond faster.
Technical
- •Browser (Chrome/Safari, etc.)
- •Device (desktop/mobile, etc.)
- •Error message or screenshot
- •Step where it happened
- •PDF size and page count
General
- •What you are trying to do
- •Use case (personal/commercial)
- •Desired improvements
- •Urgency
Send a Message
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